Frequently Asked Questions
What are the required vaccines?
Rabies, kennel cough & distemper/parvo are required for ALL services including any dog washing. These must be up to date for Meet & Wags as well. A 24-hr wait period after vaccines are given by your veterinarian is also required. All vaccines must be done by a veterinarian.
Does my dog have to be fixed?
No but we encourage everyone to spay & neuter their pets. We will keep anyone separated who may need to be.
Will my little dog be safe?
Of course! Safety is on of our biggest priorities here. Play groups are determined by size, temperament & status of being fixed or not.
Who provides the dog food?
Owners must bring their dogs own food. Each kennel gets their own storage locker, so please bring food in zip lock bags, Walmart bags, etc. BIG FOOD BINS ARE A NO NO! We do not have the space for them.
Do you board cats?
Sorry, we do not.
Is a Meet & Wag a requirement?
Absolutely! These meetings are to assess your dogs behavior before any reservations are taken. Any dog showing aggression towards Karissa will not be allowed to stay here.
What if my dog doesn't like other dogs?
No problem! They will get playtime with Karissa!
Is your place heated in the winter & cooled in the summer?
Most definitely! We have 2 split heat/ac units that keep it environmentally controlled all year round.
I have multiple dogs, can they all stay together?
In most cases, yes. Our larger suites can accomodate up to 3 dogs weighing up to 60 pounds & are 6ft x 6ft x 6ft. We also have suites for the smaller dogs that can fit several are 4ft x 6ft x 6ft.
Is there a price difference in the size of my dog?
Is there any kind of a discount for multiple dogs?
Due to not charging much at all, it's very hard for us to give discounts for multiple dog families. We do have Redeemable Passes that can be used to save money. You buy 4 nights or daycare days up front & you get 1 free. These must be used within 6 months of purchase. You can use one per dog per stay.
How much time does my dog get to play?
Since we live on the property, they get hours of playtime per day.
What is the daily schedule?
First potty is around 6-6:30am along with breakfast. Playtime starts around 7-7:30am. Designated nap time is always at lunch time. Dinner is 4:30-5pm. Last potty is from 8:15-9pm.
Do boarding dogs get to play with daycare dogs?
Of course!! As long as their temperament allows them to play with everyone.
When can I drop my dog off for boarding or daycare?
Check in/out times are as follows:
Is Daycare available 7 days a week?
No. Daycare is NOT available on Thursdays & Sundays. I might be able to make a Thursday happen with enough notice but NOT Sundays at all.
Is a Deposit required?
ALL out-of-towners must pay 50% of the total bill at the time of reservation. This is NON REFUNDABLE if the 72-hour notice is not given.
What is the cancellation policy?
A 72-hour notice for any cancellations is asked in order for us to fill the spot.
How does the check in/check out work?
There are speicifc times of day to either check in or out.
What forms of payment are accepted?
Due to being a small business, I do ask that check or cash be used in order to keep fees down. I can take credit/debit if necessary. There will be a fee of 2.7% for all credit cards.
What is provided?
I provide raised dog beds, bowls, community toys & lots of playtime!! The facility is also air conditioned in the hot months & heated in the cold months.